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The legal profession maintains a high standard of professional and ethical conduct. Legal training emphasizes the importance of honesty, fairness, and loyalty to clients, and all lawyers in Missouri follow a code of ethics known as the Rules of Professional Conduct.

Occasionally, however, disputes arise between lawyers and clients—over ethical questions, fee issues, professional conduct, or other issues. That’s why the Supreme Court of Missouri has established a formal system for investigating complaints and disciplining lawyers where necessary.

Anyone who has a complaint about unethical conduct by a lawyer should file a written complaint to the Office of Chief Disciplinary Counsel. Depending on the nature of the complaint, it may be referred to The Missouri Bar’s Complaint Resolution Program or one of the Fee Dispute Resolution Programs operating within the state.