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Conference Cancellation & Refund Policy


A full refund will be given if you cancel by 5:00 p.m. on May 22, 2014.

Those canceling after 5:00 p.m. May 22nd through June 9, 2014 at 12:00 noon CT will receive a refund of the registration fee minus $65 administrative fee. A link to the course materials will be sent to you by email. Course materials on CD-ROM or USB drive will be mailed to you after the conference. If you prefer printed course materials, you may order them individually for $130.

NO REFUND will be given for cancellations made after 12:00 noon CT on Monday, June 9, 2014; the course materials selected on your registration will be mailed to you in consideration of tuition paid. Only onsite registration will be available after 12:00 noon CT on June 9, 2014.

All cancellations must be in writing. If you cannot attend, a colleague may attend in your place if s/he could have registered at the same price.

Meal Ticket Refund Policy

Because we must order and guarantee payment for meals with the hotel by June 9, 2014, we are unable to process refund requests for tickets purchased after that date. 

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