Cancellation Policy

A full refund will be given if you cancel by 5:00 p.m. on May 23, 2013.

Those canceling after 5:00 p.m. May 23rd through June 4, 2013 at 5:00 p.m. will receive a refund of the registration fee minus a $65 administrative fee. A link to the course materials will be sent to you by email. Course materials on CD-ROM or USB drive will be mailed to you after the conference. If you prefer printed course materials, you may order them indvidually for $75.

NO REFUND will be given for cancellations made after 5:00 p.m. on Monday, June 10, 2013; the course materials selected on your registration will be mailed to you in consideration of tuition paid. Only onsite registration will be available after 5:00 p.m. on June 10, 2013.

All cancellations must be in writing. If you cannot attend, a colleague may attend in your place if s/he could have registered at the same price.

Meal Ticket Refund Policy

Because we must order and guarantee payment for meals with the hotel by June 10, 2013, we are unable to process refund requests for purchased tickets after that date.

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