FAQs for UPS Discounts

1. These UPS discounts sound great. How did I qualify for them?
2. How do I get the largest discount?
3. Is the sign up process really quick and easy?
4.What if I don't have a UPS account?
5. What happens after I open a UPS account?
6. I'm currently shipping with a UPS competitor and have a regularly scheduled pickup. If I open a UPS account, will I get a Daily Pickup from UPS?
7. When can I begin shipping with my new account?
8. I already receive discounts with my existing account - which discounts will save me more?
9. How will I know when the discounts have been applied to my account?
10. I signed up, now how do I start shipping?
11. Is the shipping discount available at The UPS Store®?
12. If for any reason I decide I want to opt out of the benefits provided by UPS, is it complicated?


1. Question:
These UPS discounts sound great. How did I qualify for them?

Answer:
UPS is rewarding members with discounts that were previously only available to larger customers. No minimum volume requirements, no commitments.

2. Question:
How do I get the largest discount?

Answer:
Discounts depend on how much you ship with UPS. The more you ship, the more you save. See how much you can save, or call us at  (800) 325-7000 and we'll gladly answer your questions.

3. Question:
Is the sign up process really quick and easy?

Answer:
Yes, it is. Just take a few minutes to fill out the short form. If you have questions, just call us at (800) 325-7000 and we'll be happy to help.

4. Question:
What if I don't have a UPS account?

Answer:
If you don't have a UPS account, we'll set one up for you and e-mail you all the information you need to start shipping.

5. Question:
What happens after I open a UPS account?

Answer:
Shortly after enrollment, you'll receive an e-mail with your new account information. When you get it, you can register your account and start shipping online right away.

6. Question:
I'm currently shipping with a UPS competitor and have a regularly scheduled pickup. If I open a UPS account, will I get a Daily Pickup from UPS?

Answer:
Daily Pickup service is available. After you receive your new account number, just give us a call at (800) PICK-UPS and request to have your account designated as a Daily Pickup (Service charges will apply).

7. Question:
When can I begin shipping with my new account?

Answer:
You can begin shipping as soon as you receive your account number via e-mail. Your discounts will take effect on the date mentioned in your enrollment confirmation e-mail.

8. Question:
I already receive discounts with my existing account - which discounts will save me more?

Answer:
Find out by calling us at (800) 325-7000. We’ll look up your account information and, based on your shipping history, recommend the discount plan that saves you the most.

9. Question:
How will I know when the discounts have been applied to my account?

Answer:
After you enroll, you will receive a confirmation e-mail that shows the estimated date your new discounts will be applied to your account. The discounts will also be noted on your next UPS billing statement.

10. Question:
I signed up, now how do I start shipping?

Answer:
It's easy! Visit Getting Started for an overview, including a quick tutorial on Internet Shipping. You can even order shipping supplies online.

11. Question:
Is the shipping discount available at The UPS Store®?

Answer:
Unfortunately, these shipping discounts are not available at The UPS Store® locations.

12. Question:
If for any reason I decide I want to opt out of the benefits provided by UPS, is it complicated?

Answer:
Not at all. Just call (800) 325-7000 and ask to have your account removed from the program.