This tip is provided by Diane Ebersole with the State Bar of Michigan.
Gmail Conversation View Driving You Crazy? Turn It Off! By default, Gmail groups all e-mail items in a conversation behind the original email. You can easily manage the setting that turns the conversation feature on or off by following these steps: Click on the gear shaped options icon (upper right)> click on Mail Settings > scroll down to Conversation View > click on Off > scroll down to the bottom of the page and click on Save. If you turn this feature off, your e-mail will be arranged by date and time delivered to your inbox. This process can easily be reversed by repeating the same steps and choosing “On”, followed by “Save”. Three Handy Keyboard Shortcuts for Outlook UsersThese three keyboard shortcuts are a powerful addition to help speed up navigation in Outlook. Execute these shortcuts by depressing and holding the Control key(Ctrl), followed by the number key.Control + 1 will move you to the Inbox viewControl + 2 will move you to the Calendar viewControl + 3 will move you to the Contacts view A more complete list of control key shortcuts is easy to access by depressing and holding the “Alt” key, followed by the “G” key or clicking on “Go” on the menu bar.
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